Returns & Exchanges
Holland Cooper offers a 14-day return period for all items purchased online, provided they are returned in their original condition with all luxury gold hardware protection and tags intact. We strive to make your return process as seamless as the British craftsmanship found in our collections.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original luxury packaging to ensure they are protected during transit, including any branded boxes or garment bags.
Affix Shipping Label
Print your prepaid shipping label from the portal and securely attach it to the outside of your parcel before dropping it off at your nearest collection point.
Receive Your Refund
Once our quality control team has inspected the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing